{"id":2865,"date":"2026-09-21T19:59:27","date_gmt":"2026-09-21T22:59:27","guid":{"rendered":"https:\/\/www.hotelvinalaplaya.cl\/?page_id=2865"},"modified":"2026-09-21T19:59:43","modified_gmt":"2026-09-21T22:59:43","slug":"politicas-de-reserva","status":"publish","type":"page","link":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/politicas-de-reserva\/","title":{"rendered":"Pol\u00edticas de reserva"},"content":{"rendered":"

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Pol\u00edticas de Reserva e Cancelamento<\/strong><\/h2>\n
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  1. Para garantir a estadia, ser\u00e1 solicitado um pr\u00e9-pagamento de 30% do valor da reserva, debitado no cart\u00e3o de cr\u00e9dito registado. O saldo remanescente dever\u00e1 ser pago diretamente no hotel no momento do check-in.<\/li>\n<\/ol>\n
      \n
    1. Em caso de altera\u00e7\u00e3o da reserva, apenas ser\u00e1 permitida 1 altera\u00e7\u00e3o de data, com uma anteced\u00eancia m\u00ednima de 48 horas em rela\u00e7\u00e3o \u00e0 data de entrada, sujeita \u00e0s condi\u00e7\u00f5es em vigor para a nova data de estadia, tais como: altera\u00e7\u00e3o de tarifa devido \u00e0 mudan\u00e7a de temporada, disponibilidade de categoria de quarto ou t\u00e9rmino da promo\u00e7\u00e3o reservada.<\/li>\n<\/ol>\n
        \n
      1. Em caso de cancelamento da reserva dentro dos prazos permitidos e quando se verifique a devolu\u00e7\u00e3o do pr\u00e9-pagamento efetuado atrav\u00e9s de cart\u00e3o de cr\u00e9dito, o hotel reserva-se o direito de descontar 3% referente \u00e0 taxa de transa\u00e7\u00e3o do operador (Transbank).<\/li>\n<\/ol>\n
          \n
        1. Os pedidos de cancelamento de reserva, dentro dos prazos permitidos, devem ser feitos por e-mail para recepcion@hotelvinalaplaya.cl. Caso haja lugar \u00e0 devolu\u00e7\u00e3o de valores, esta ser\u00e1 efetuada num prazo n\u00e3o inferior a 30 dias a contar do pedido, atrav\u00e9s de transfer\u00eancia eletr\u00f3nica.<\/li>\n<\/ol>\n
            \n
          1. Caso o h\u00f3spede n\u00e3o compare\u00e7a no dia do check-in (*No Show*), ser\u00e1 aplicada uma penaliza\u00e7\u00e3o com a reten\u00e7\u00e3o de 30% do pr\u00e9-pagamento e a estadia completa ser\u00e1 cancelada. Em caso de sa\u00edda antecipada, ser\u00e1 cobrado o valor correspondente a 100% das di\u00e1rias j\u00e1 utilizadas acrescidas de 1 di\u00e1ria adicional.<\/li>\n<\/ol>\n
              \n
            1. \u00c9poca Baixa (1 de Maio a 31 de Agosto): <\/strong>Permite o cancelamento da reserva, sem penaliza\u00e7\u00e3o, at\u00e9 3 dias antes da data do check-in. Cancelamento entre 48 horas…<\/li>\n<\/ol>\n

              e no dia do check-in ser\u00e1 aplicada uma penaliza\u00e7\u00e3o de 30% do valor total da estadia, sem devolu\u00e7\u00e3o do pr\u00e9-pagamento.<\/p>\n

                \n
              1. \u00c9poca Alta (1 de setembro a 30 de abril): <\/strong>Permite o cancelamento da reserva, sem penaliza\u00e7\u00e3o, at\u00e9 7 dias antes da data do check-in. Os cancelamentos efetuados entre 6 dias antes e o dia do check-in estar\u00e3o sujeitos a uma penaliza\u00e7\u00e3o de 30% do valor total da estadia, sem devolu\u00e7\u00e3o do pr\u00e9-pagamento.<\/li>\n<\/ol>\n

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                [vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”] Pol\u00edticas de Reserva e Cancelamento Para garantir […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-2865","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/wp-json\/wp\/v2\/pages\/2865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/wp-json\/wp\/v2\/comments?post=2865"}],"version-history":[{"count":0,"href":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/wp-json\/wp\/v2\/pages\/2865\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/pt-br\/wp-json\/wp\/v2\/media?parent=2865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}