{"id":914,"date":"2020-11-20T15:18:00","date_gmt":"2020-11-20T15:18:00","guid":{"rendered":"https:\/\/www.hotelvinalaplaya.cl\/politicas-de-reserva\/"},"modified":"2023-02-28T10:18:07","modified_gmt":"2023-02-28T13:18:07","slug":"reservation-and-cancellation-policies","status":"publish","type":"page","link":"https:\/\/www.hotelvinalaplaya.cl\/en\/reservation-and-cancellation-policies\/","title":{"rendered":"Reservation and Cancellation Policies"},"content":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]<\/p>\n<h2><strong>Reservation and Cancellation Policies<\/strong><\/h2>\n<p>[\/vc_column_text][fancy-ul icon_type=&#8221;standard_dot&#8221; alignment=&#8221;left&#8221; spacing=&#8221;20px&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\">To guarantee the stay, a pre-payment of 30% of the reservation will be requested, charged to the registered credit card. Balance to be paid directly to the hotel at check-in.<\/li>\n<li style=\"font-weight: 400;\">In case of modification of the reservation: only 1 change of date will be allowed, with a maximum of 48 hours. in advance of the date of entry, assuming the conditions in force for the new date of stay, such as: modification of the rate due to change of season, available room or end of the reserved promotion.<\/li>\n<li style=\"font-weight: 400;\">In case of cancellation of reservation, within the allowed terms and, where appropriate, the return of the pre-payment received by Credit Card, the hotel will discount the 3% for the Transbank transaction.<\/li>\n<li style=\"font-weight: 400;\">Reservation cancellation requests, within the allowed deadlines, must be requested by email to recepcion@hotelvinalaplaya.cl. In the event that the return of money corresponds, this will be made within a period of no less than 30 days from the request form, by means of electronic transfer.<\/li>\n<li style=\"font-weight: 400;\">If the passenger does not show up on the day of check-in (No Show), the withholding of 30% of the pre-payment will be penalized and the passenger&#8217;s entire stay will be cancelled. Early departures, 100% of the nights already used + 1 additional night will be charged.<\/li>\n<li style=\"font-weight: 400;\">Low Season (May 1st to August 31th): Allows reservation cancellation, without penalty, up to 3 days before the check-in date. Cancellation within 48 hrs. and on the day of check-in, it will be penalized with the charge of 30% of the total stay, without refund of the pre-payment.<\/li>\n<li style=\"font-weight: 400;\">High Season (September 1st to April 30th): Allows reservation cancellation, without penalty, up to 7 days before the check-in date. Cancellation between 6 days and the day of check-in will be penalized with the charge of 30% of the total stay, without refund of the pre-payment.<\/li>\n<\/ul>\n<p>[\/fancy-ul][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text] Reservation and Cancellation Policies [\/vc_column_text][fancy-ul icon_type=&#8221;standard_dot&#8221; alignment=&#8221;left&#8221; spacing=&#8221;20px&#8221;] To guarantee the stay, a pre-payment of 30% [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-914","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/en\/wp-json\/wp\/v2\/pages\/914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotelvinalaplaya.cl\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotelvinalaplaya.cl\/en\/wp-json\/wp\/v2\/comments?post=914"}],"version-history":[{"count":0,"href":"https:\/\/www.hotelvinalaplaya.cl\/en\/wp-json\/wp\/v2\/pages\/914\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hotelvinalaplaya.cl\/en\/wp-json\/wp\/v2\/media?parent=914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}